DELIVERY & SHIPPING INFORMATION
In which countries is it possible to shop online at the theblackboxstore.com?
We currently offer services only in India.
SHIPPING | HOME DELIVERY COSTS
DELIVERY TIME : All our products will be sent through our courier partners. We have a standard policy of 7 business days. However, it can be earlier than 7 business days or maximum of 10 days depending on the accessibility of your location by our logistics partner. Sometimes, delivery may take longer due to bad weather conditions, flight delays, political disruptions and other unforeseen circumstances. In such cases, we will ensure that our team informs you. Please check your emails and SMS regularly for such updates.
TRACKING YOUR SHIPMENT : theblackboxstore.com uses reputed couriers. We notify our customers via a shipment confirmation email within 24 hours of dispatching the product(s). This shipping confirmation email will have the details.
In case of order is cancellation, lost or un-delivered to your preferred location, we will provide you with "The Black Box" miles which will carry the value of your product which can be used for your next purchase.
After confirming your ordered items,
- An email will be sent when the product leaves the warehouse, confirming that your items have been dispatched
- Details on tracking number with a number of the courier will be sent
- Our courier person will inform you of your delivery as per your convenient timing
- If you do not receive a confirmation mail kindly contact our customer service.